Introduction
At Lewis N Clark®, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website lewisnclark.shop (the “Site”) and purchase our products such as pill organizers, neck pillows, luggage locks, and other travel accessories.
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by contacting us at [email protected].
Information We Collect
Information you provide directly to us
We collect information you provide directly to us when you make a purchase, subscribe to our newsletter, fill out a form, participate in a contest or promotion, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. This information may include:
- Contact information such as your name, email address, postal address, and phone number.
- Payment information such as your credit or debit card number, card expiration date, CVV code, and billing address.
- Account information such as your username and password that you may set to establish an account with us.
- Profile information that you provide for your user account, such as your birthday, gender, product preferences, and other demographic information.
- Communications that you send to us, such as questions, comments, feedback, and other information you wish to provide.
Information we collect automatically
We automatically collect information about your visit to our Site through cookies and other tracking technologies. This information may include:
- Device information such as your IP address, browser type, operating system, device type, and other identifiers.
- Usage information such as pages visited, links clicked, files downloaded, and other user actions on the Site.
- Location information such as your device’s GPS signal, nearby WiFi networks, cell tower proximity, and other location-tracking technologies.
- Cookie information such as unique identifiers, preferences, and settings tracked through cookies.
Information we collect from other sources
We may obtain information about you from other sources, including:
- Social media platforms if you connect with us through them.
- Public databases and data aggregators.
- Referral partners such as advertising and marketing partners who may provide information about their customers.
- Affiliate programs and co-branded partners who may share information about their customers.
How We Use Information
We use the information we collect for the following purposes:
- Provide, operate, and maintain our Site.
- Enable you to access and use our Site.
- Process and fulfill your orders and respond to your inquiries.
- Improve and personalize your experience on our Site.
- Send you technical notices, product announcements, security alerts, invoices, confirmations, and administrative messages.
- Communicate with you about products, services, promotions, events, and other news we think may interest you.
- Display targeted advertisements.
- Detect, investigate, and prevent activities that may violate our policies or be illegal.
- Perform statistical, demographic, and marketing analyses of users of the Site.
- Comply with our legal obligations.
- For any other purposes disclosed to you at the time we collect your information.
How We Share Information
We do not sell or rent your personal information to third parties. We share your personal information in the following circumstances:
- Service providers: We disclose information to third party vendors and partners who assist us in operating the Site, conducting our business, fulfilling orders, and serving you.
- Business transfers: If we are involved in a merger, acquisition, reorganization, bankruptcy, receivership, sale of assets, or transition of service, your information may be transferred as part of that transaction.
- Legal requirements: We may disclose information if required to do so by law or in the good faith belief that it is reasonably necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of Lewis N Clark®, its users, or the public.
- With your consent: We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.
Lewis N Clark® does not sell your personal information to third parties for their marketing purposes. We only disclose your information as described in this policy.
Third Party Services
We may use third party services such as payment processors, customer support software, cloud hosting services, analytics providers, and other services. These services may access, collect, use, or disclose your information in the course of providing their services. We take reasonable steps to ensure these third parties are obligated to reasonably protect your information on our behalf.
Online Advertising and Analytics
We may allow third parties to use cookies, web beacons, tracking pixels, and other tracking technologies to collect your information on our Site, including to analyze your use of the Site and display ads that may be relevant to you. The information collected through these technologies may include identifiers, usage data, IP addresses, cookies, etc. as described above. These third parties may also transfer this information to other parties where required to do so by law.
The use of cookies and other tracking technologies by third parties is governed by those parties’ privacy policies, not this one. If you wish to opt out of third party tracking, please visit the Network Advertising Initiative opt out page at http://optout.networkadvertising.org/.
Your Choices and Rights
You have certain choices and rights when it comes to your personal information. These include:
Accessing or editing your account information: You may access and update certain account information by logging into your account. You may also contact us to request access to, correct, or delete any personal information in our possession.
Modifying or deleting your information: If you have an account with us, you may modify or delete your profile information and certain other details at any time by logging into your account. You may also contact us to request that we modify or delete your information.
Objecting to processing: You may ask us to stop using your information, including when we use your information to send you marketing emails.
Portability: You may request a copy of your personal information for your own purposes.
Complaints: You may file a complaint with us or with the appropriate regulator regarding our processing of your information.
To make requests related to your access, modifications or other rights, please contact our Data Protection Officer at the contact details provided at the end of this policy. We will consider all requests in accordance with applicable laws.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We will then dispose of your information securely and delete your data when it is no longer needed.
Data Security
We have implemented appropriate technical, organizational, and security measures designed to protect personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no security measures can be 100% effective and we cannot guarantee the security of your information.
Children’s Privacy
Our Site is not directed to children under 16. If we obtain actual knowledge that we have collected personal information of a child under 16, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe we have mistakenly or unintentionally collected information of a minor.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as your jurisdiction.
We transfer data only to countries deemed as having adequate privacy and data protection laws under applicable legal frameworks like the EU-US and Swiss-US Privacy Shield.
Changes To This Privacy Policy
We may change this Privacy Policy from time to time. If we make significant changes, we will provide prominent notice by posting a notice on our Site, changing the effective date at the top of this policy, and/or sending you an email notification. We encourage you to review this policy periodically to stay up to date about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our information handling practices, please contact us at:
Lewis N Clark®
Attn: Privacy Office
[email protected]
Effective Date: This Privacy Policy was last updated on March 1, 2023.
